Shipping Policy

Last updated: October 11, 2026

Thank you for shopping with NIGRON™. This policy explains how and when your order will reach you.

Where we ship

We ship to most countries worldwide. The destinations available to you, and the shipping options for your address, are shown at checkout.

Order processing

Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. Processing can take a little longer during busy periods, promotions and holidays.

Delivery time

After processing, delivery usually takes 7–15 business days, depending on your location and the carrier. Customs, courier delays, high order volumes or other factors outside our control can extend this time.

Tracking

When your order ships you will receive a confirmation email with tracking information, where tracking is available. Tracking details can take some time to update after dispatch. You can also use our Track Your Order page.

Shipping address

Please check that your shipping address is complete and correct before you place your order. We are not responsible for orders sent to incorrect or incomplete addresses. If you notice a mistake, contact us as soon as possible.

Delayed or lost orders

If your order is taking longer than expected, email us with your order number and we will check its status with the carrier. Delays can be caused by customs, courier issues, weather or other unexpected events.

Customs, duties and taxes

Depending on the destination, import duties, taxes or customs fees may apply. These are the customer's responsibility and are not included in the product or shipping price.

Damaged or incorrect items

If your order arrives damaged or is not what you ordered, contact us right away with your order number and clear photos of the item. See our Refund Policy for what happens next.

Contact us

Questions about your delivery? Email nooralbraiji@gmail.com.